Introduction

These are the Terms upon which we accept internet bookings on this website. It is important that you read and understand these Terms before making your booking. By making your booking on this website, you accept to be bound by these Terms. These Terms also set out the rules that you must follow when you park your truck in the area.

Definitions and Interpretations

In these Terms, the following words or phrases have the following meanings unless inconsistent with the context:

• “Booking” means the reservation made by you on this website to use any of the parking sites operated by us, as specified in your booking confirmation.
• “Booking Period” means the period commencing on the date that you specify for the date of entry and expiring on the date that you specify for leaving.
• “Day” means a period of 24 hours commencing at 00:00 hours and terminating at 23:00.
• The words ‘we’, ‘us’, or ‘our’ mean Drivers First Security Parking AB (org.nr 559541-2122) and Drivers First Security Parking Hyltena AB (559527-9141), depending on which location your booking applies to.
• The words “you” or “your” mean any person who makes a booking or (where the context allows) uses any of the parking services at the site.

If you make a booking on this website, then you accept these Terms. These Terms apply to the exclusion of any other conditions. None of our employees or agents have the authority to vary or waive these Terms. If there is any inconsistency between these Terms and those signposted at the entrance of the Truck Park, then these Terms will prevail. These Terms may be changed by us at any time, and such changes will apply to all bookings after the changes have been posted on this website. Some legal obligations imposed by law cannot be limited or excluded. No attempt to limit or exclude such liability is made by us.

Legal Compliance and Applicable Terms

These Terms constitute the entire agreement between the parties and supersede all previous agreements, whether oral or written, regarding the services provided herein. In case of any dispute arising under or in connection with these Terms, the dispute shall be resolved under Swedish law in the courts of Sweden. These Terms are applicable regardless of whether they are available elsewhere or in different formats; the version on this website is the current and prevailing version. The terms on this page (https://book.driversfirst.eu/terms-and-conditions) are the current terms, even if they appear in multiple places.

Booking Requirements

You will need to read and confirm on this website that you have read these Terms before your booking will be accepted by us. You will be bound by the Terms once you receive the booking confirmation on your email. We only accept bookings for trucks, light utility vehicles, and light vans. When you make your booking, you must specify the registration number of the vehicle. Your booking will only be valid for the vehicle that has the specified registration number as provided by you in your booking. You must change these details if you wish to use another vehicle. There is no additional fee if you change these details before your booked arrival time. These details can be changed by emailing us at tobias@driversfirst.eu or using the “Manage Booking” function on the website. By having an invoice account, you have the opportunity to pre-book places if we have free spots available, but we can never guarantee a spot just by holding such an account.

Payment

We accept card payments (VISA, MASTERCARD, AMEX, DINERS). We can also send invoices to companies with an account for this.

By booking on our website, you agree that:

• You will be charged for each day between the hours of 00:01 and 24:00 or part thereof of the booking period.
• No refund will be made if your stay is shorter than the time specified in the booking period.
• If you arrive early or leave late (so that your truck is parked in the Truck Park for any period of time outside your booking period), then you will be charged for the additional period you are in the Truck Park at the current parking rates. Any such charge will be payable, even if your total stay is no longer than the booking period.
• The price quoted on this website excludes a 25% tax. No further discounts apply.
• In the event that the service is discontinued, sold, or shut down, no refund of the annual fee of 5000 SEK (including VAT) will be made.

Cancelling Your Booking

You may cancel your booking, for any reason, at any time up to 11:00 AM on the same day as the start of the booking period with no extra fees. To cancel your booking, you must contact us by email at tobias@driversfirst.eu, quoting your name, address, vehicle registration, booking receipt number, and booking period. You can also use the "modify booking" function on the homepage. There will be no refund for your booking if you do not use the booking.

Your Entitlement to Parking Services

We will use reasonable endeavors to ensure that the parking services are available at the Truck Park, but availability of a space is not guaranteed. If the parking services are not available, then the following will apply: In the unlikely event that we cannot accommodate your vehicle at the Truck Park, then you will be entitled to a full refund of your booking fee.

General Liability

If we cannot accommodate your vehicle for any reason, then you agree that such substitute parking and/or refund referred to will be your only remedy against us. Subject to any law to the contrary, this will be the limit of our liability to you under the contract. We will not be liable to you for any loss, theft, or damage that you, the driver, or your vehicle may suffer. We will not be liable to you for any loss or damage of the freight in a truck and/or trailer. We will also not be liable to you for any special, incidental, indirect, or consequential loss or damage suffered by you or your driver as a result of a breach by us of our obligations under the Terms and the Contract, whether we could have foreseen such losses or damages at the time. All vehicles must have valid insurance, must be registered and in service. We will assist the police with surveillance videos and entry and exit logs if needed. You indemnify us for any cost, loss, or damage suffered by us in connection with any death or personal injury of any person or any damages to any real and personal property caused directly or indirectly by you or your agent’s/driver's use of the vehicle in the Truck Park. You are responsible for substituting damages that may arise on gates, fences, cameras, or similar property inside the parking lot caused by you and/or the driver of the reservation in question.

Limitation of Liability

Our liability to you is limited to the amount you have paid for the service, and we are not liable for indirect damages, such as loss of income, profit, or similar, unless otherwise required by mandatory law.

Payment Terms and Interest on Late Payment

Payment must be made within 30 days from the invoice date. In case of late payment, default interest will be charged in accordance with the Swedish Interest Act (1975:635).

Check-in Procedure

When the reservation is confirmed, you will receive the pincode with details sent to your e-mail. You can also see this pincode in the administration area.

Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms and Conditions if such failure or delay is a result of circumstances beyond our control, including but not limited to acts of nature, natural disasters, acts of war, terrorism, civil disturbances, government actions, labor disputes, strikes, lockouts, or other industrial disturbances, pandemics, epidemics, or any other events or circumstances considered to be force majeure. In the event of a force majeure event, we will make reasonable efforts to mitigate its effects and perform our obligations as soon as reasonably practicable. We shall not be liable for any damages, losses, or inconvenience suffered by you as a result of such events. In such cases, no refunds will be made unless required by applicable law. If a force majeure event prevents or significantly hinders the provision of our services for an extended period, we reserve the right to cancel or modify bookings as necessary and will provide notice to affected customers.

Personal Data

Personal information that a customer provides at the time of check-in will be saved and retained for a period of 5 years. We retain this data to fulfill the following purposes:

1. Reservation Records: To maintain a historical record of reservations, bookings, and transactions for customer reference and dispute resolution.
2. Billing and Invoicing: To facilitate billing and invoicing for services provided during your stay.
3. Customer Support: To provide effective customer support, address inquiries, and assist with any issues related to your reservation.
4. Legal Compliance: To meet legal and regulatory requirements, including financial and tax obligations that necessitate data retention.
5. Improvement of Services: To analyze past reservations and customer preferences for the purpose of improving our services.
6. Security and Safety: To enhance the security and safety of our premises and operations.

We take data privacy and security seriously, and the data retained is subject to strict security measures to safeguard against unauthorized access and breaches. If you have any concerns or questions about the retention of your personal data, please do not hesitate to contact us. We are committed to ensuring your data is handled in accordance with applicable data protection laws. By making a reservation with us, you acknowledge and agree to the retention of your personal data for the specified purposes and duration as outlined in these terms and conditions. If you have an account with us, this information will be saved until the account is canceled.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience and to collect statistics about how the website is used. By using our website, you consent to the use of cookies in accordance with our privacy policy. You can read more here: https://driversfirst.eu/privacy-policy/

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.  

Last Updated: 2025-12-01